Air Movement Assistant-SSA-Islamabad
Job Overview
JOB PURPOSE
To provide and/or oversee a range of coordination, administration and technical activities that support the delivery of a safe and effective Air Service to the humanitarian community
KEY ACCOUNTABILITIES (not all-inclusive)
1. In respect to his/her service management responsibilities, the Air Movement Assistant will monitor, supervise, and guide the Ground Handling Staff as instructed by the Aviation Officer/Supervisor for smooth and effective operation.
2. He/she will maintain a close liaison with GHA and Airport Authorities on behalf of UNHAS as directed by supervisor.
3. He/she will ensure implementation of SOPs and Check List devised by UNHAS with respect to Ground Handling Activities.
4. He/she will ensure through physical presence the implementation of procedures to assist and facilitate UNHAS passengers, especially transit passengers through GHA staff all time.
5. He/she will perform as UNHAS representative to overlook GH staff to meet and assist all incoming and outgoing transit passengers of UNHAS with close coordination with ASF, Immigration, Custom and CAA staff.
6. He/she will ensure that all relevant documents to the timely and smooth flights are available the GHA and passed on to all relevant Airport Staff.
7. He/she will maintain a logbook in respect of all suggestions/recommendations or complaints of UNHAS passengers for the senior UNHAS authorities for appropriate measures to avoid recurrence.
8. He/she will maintain close liaison with Lost & Found department to ensure timely recovery of lost luggage of UNHAS passengers.
9. He/she will guide and monitor the arrival/departure of UNHAS transit passengers on International Flights through optimum utilisation of Duty Staff of GHA.
10.Stand for Aviation Officer as and when required and assist in performance of duties.
11.Assist and guide all passengers for embarkation/disembarkation with the help of GHA for smooth and safe operation.
12.He/she will ensure all ground/air safety measures especially preventive measures of COVID-19.
13.He/she will ensure all relevant assistance to Air Operators/Crew in performance of their duties at the Airside/Landside.
14.He/she will monitor and assist Aviation Officer in Flight Following/ Aircraft Movement through positive communication with all concern.
15.He/she will perform any other assignment/task in relation to Air Operation assigned by CATO/DCATO irrespective of responsibilities defined.
4Ps CORE ORGANISATIONAL CAPABILITIES
Purpose
- Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
- Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
- Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
- Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.
People
- Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
- Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
- Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
- Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.
Performance
- Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
- Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
- Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
- Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.
Partnership
- Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
- Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
- Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
- Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.